BMCB34: StreamPack: Live & Ship Hub - An Integrated Live Commerce And Micro-Fulfillment Platform For Indonesian MSMEs.

Chindy Octavia Kenang Universitas Islam Bandung

StreamPack: Live & Ship Hub - An Integrated Live Commerce and Micro-Fulfillment Platform for Indonesian MSMEs
 
Many Micro, Small, and Medium Enterprises (MSMEs) in Indonesia have high-quality products but struggle to sustain their businesses and operate efficiently in the social commerce era. Limited capacity to execute consistent live-stream selling, high costs of setting up dedicated studios, and operational hurdles in inventory management, packaging, and logistics are among the common challenges faced by entrepreneurs. Live & Ship Hub is an integrated B2B (Business-to-Business) platform designed to help MSMEs expand their market reach while streamlining operational workflows. The platform combines talent hub services (professional live-streaming hosts and dedicated studios) with a micro-fulfillment center (warehousing, picking, packaging, and rapid dispatch) within a single unified facility. Operating under a "Store, Stream, & Ship" model, MSMEs can store inventory on-site, have skilled live streamers actively promote their products, and have incoming orders processed instantly for same-day delivery. With a practical, cost-effective, revenue-sharing approach, Live & Ship Hub is expected to help local MSMEs scale faster, operate efficiently, and build resilient digital businesses for the future.
 
Keywords: MSMEs, live commerce, micro-fulfillment, talent hub, business digitization, integrated logistics.